Personal approach
Attention to details
24/7 assistance
Professional managers
Your next vacation is waiting for you!
Our company, Caravella Tourism Services, works to ensure you having a vivid and memorable stay in Dubai. For each guest, we have an individual approach. We will help you to make a reservation in any of the most luxurious hotels in the UAE. Our concierge company works directly with each hotel, thus we get the best rooms at corporate rates for our guests. Our staff will finalize Visa arrangements (if needed) for you and your family, meet you at the airport, transfer you to a hotel and will assist to quickly and comfortably settle there. During your stay in the United Arab Emirates, one of our employees will be available 24 hours a day to answer any of your questions.
To speak about individual tours is to speak about personal service first of all.
Company’s outline and standards allow us to deliver one of the best quality and personalized services to our guests.
Our Team provides high quality of service in timeless manner, 24/7 support and readiness in assistance with all queries, requests and issues before/during/after guest’s stay.
Among special requests from our clients are:
- Flower arrangements (our Company has own florist)
- Purchase of food staff, fruits and drinks from chosen brands.
- Arrangement of all kind of events on any site
- Restaurant reservations and purchase of tickets for all kind of events, taking place in the UAE
- Hotel and chauffeur transfers on wide range of vehicles.
- Helping in rental of Luxury cars
Our clients are with high demand towards to comfort of stay, prestige and self-actualization.
That’s why the delivery of high quality standards of service requires from our Team consideration of any small detail of request, timeless delivery of services and personal touch to everything thanks to their huge experience and special trainings.
We are proud to tell that the majority of our clientele are our regular guests for many years!
Services
Hotel reservations
Caravella Tourism Services offers assistance with room reservations in any of hotels located in the United Arab Emirates. Professional approach and high reputation allows us to set strong relationships with hotels. This allows us to offer one of the best and competitive offer on market. Our Team will consider every detail of your booking request while proceeding with reservation. If you need assistance with hotel to choose for a stay we are ready to offer the best suitable options and meet all requirements even from the most experienced travelers.
We can assist with bookings of hotels in Oman and Maldives
VIP Lounge reservations
A VIP greeting service is organized through VIP Lounge of Dubai International Airport and Abu Dhabi International Airport.
You will be met off the plane, escorted to the VIP Lounge; all the immigration matters will be taken care of while you relax in the comfort of the lounge with a personal business center and a Duty Free shop and enjoy the offered soft drinks and snacks.
Fast track at the airport
To save some valuable time at the airport we can offer fast track service for your convenience. You will be met and greeted with smile on the way from plane. Airport staff will be holding a board with Your name on it.
You will be guided and assisted through all airport formalities: passport and The Customs control, luggage collection and will be handed over to our company representative or a driver waiting for you to drop to hotel.
Service is available on arrival and departure.
Airport transfers
Airport drop off and pick up on a luxury car is one of best experiences to have. Our company has own fleet of vehicles: Toyota Avanza and Land Cruiser Prado.
As well we can arrange executive and luxury class vehicles like Mercedes S Class, Mercedes Viano, Mercedes Sprinter and other types of vehicles – to make your journey most comfort one.
Chauffeur service
A personal driver is suitable not only for business people but also for people who are accustomed to a decent service and are ready to use services of a personal driver even on vacation abroad. Our driver will meet you at the airport, get you and your family anywhere in Dubai, show you the most beautiful places of the emirate, and take you to other cities in the area. Chauffeurs will ensure the safety of the passengers on the road. Each of our drivers adheres the following rules: punctuality; confidentiality with respect to information; communication;
Excursions
Every time while visiting United Arab Emirates there is something to discover and explore. We offer different kinds of excursions in groups and private.
You can find something interesting for you and your family: city tour or yacht cruise, safari or balloon adventure, trip to water park or adventure park, Helicopter or plane trip, fishing cruise or sky diving – all these and more can be arranged via our company.
Extra services
Our professional staff works to ensure you a vivid and memorable stay in Dubai. During your stay in the United Arab Emirates, one of our employees will be available 24 hours a day to assist with additional services, including:
Restaurant, bar and nightclub reservations
Professional IT and legal services
Tickets for performances and sport tournaments
Interpreter services
Shopping Tours (Persian rugs, gold, diamonds, furs)
Car rentals
Professional photography services
Russian Medical Care
Assistance with business meetings
Flowers, gifts and goods delivery, etc
Excursions
